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VIP App: Step-by-Step User Guide

Overview

The Blink Guest App gives event guests one place to manage their experience before and during the event.

Through the app, guests can review their personal schedule, connect with other attendees, discover recommended places and experiences, update their profile, and contact the event support team.

The available features may vary depending on the event configuration.

Step 1: Open the VIP App

Start by opening the VIP App on your mobile device.

Make sure you are using the latest version of the app to access the most recent features, updates, and performance improvements.

Step 2: Log In to Your Account

Enter the login details provided by the event organizer.

After signing in, you will be taken to the event home screen linked to your guest profile.

If you are unable to sign in, check that your details have been entered correctly or contact the event support team.

Step 3: Review Your Profile

Open the profile section to review the information connected to your account.

Your profile may include:

  • Profile photo

  • Name

  • Job title

  • Company

  • Contact details

  • Biography

  • Social or professional information

Some profile information may be visible to other guests through the networking feature.

Step 4: View Your Personalized Itinerary

From the home screen, go to the Itinerary or Schedule section.

Here, you can view your personalized event agenda, including:

  • Event sessions

  • Meeting times

  • Activities

  • VIP experiences

  • Transportation timings

  • Important event milestones

Use this section as your main reference throughout the event.

Step 5: Check Travel Details

Navigate to the Travel section to review your travel arrangements.

This may include:

  • Flight information

  • Arrival and departure details

  • Airport transfer timings

  • Driver or transportation notes

  • Pickup and drop-off locations

Review this section before traveling to make sure all details are clear and up to date.

Step 6: Review Accommodation Information

Open the Accommodation or Hotel section to view your stay details.

You may find information such as:

  • Hotel name

  • Address

  • Check-in and check-out dates

  • Room information

  • Booking references

  • Contact details

  • Special instructions

This helps you easily access your stay information without needing to search through emails or separate documents.

Step 7: Explore Local Recommendations

Go to the Explore or Local Recommendations section to discover nearby places and suggested experiences.

This section may include:

  • Restaurants

  • Attractions

  • Entertainment options

  • Local experiences

  • Recommended places to visit during free time

Use this feature to make the most of your visit outside the main event schedule.

Step 8: Use the Support Chat

If you need help, open the Support Chat section inside the app.

You can use the chat to ask about:

  • Schedule changes

  • Travel or transportation questions

  • Hotel support

  • Event access

  • General assistance

  • Urgent issues during the event

The support chat gives you a direct way to communicate with the event team without leaving the app.

Step 9: Check Real-Time Notifications

Keep notifications enabled so you do not miss important event updates.

The app may send alerts for:

  • Schedule changes

  • Transportation updates

  • Event reminders

  • Location changes

  • Important announcements

  • Urgent organizer messages

It is recommended to allow push notifications when first using the app.

Step 10: Revisit the App During the Event

During the event, use the VIP App as your central source of information.

Check it regularly to stay updated on:

  • Your next scheduled activity

  • Any changes to your itinerary

  • Travel arrangements

  • Organizer announcements

  • Support messages

This helps ensure a smoother and more organized VIP event experience.

Best Practices

To get the best experience from the VIP App:

  • Keep the app updated.

  • Enable push notifications.

  • Review your itinerary before the event starts.

  • Check travel and hotel details in advance.

  • Use the support chat whenever you need assistance.

  • Reopen the app regularly during the event for the latest updates.

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