Leveraging pre-set groups enhances communication in event chat groups, ensuring seamless updates, efficient coordination, and targeted messaging for all participants.
Accessing the Chat Groups Tab
Log in to your account and navigate to the event.
Find the Registration tab on the left sidebar.
Click on it to expand the menu.
Select Chat Groups from the expanded menu.
Creating a New Chat Group
In the top-right corner of the Chat Groups panel, click the + Create button to begin setting up a new group.
Group Name (Required): Provide a name for the chat group.
Add Members (Optional): Use the dropdown to select attendees or team members to add them to the group.
Select Admins (Optional): After adding members, select admins from the dropdown list to designate one or more admins for the group.
Once all fields are complete, click the Save button in the top-right corner to finalize your new chat group.
If you decide not to proceed, click Cancel to discard the setup.
Editing Chat Groups
Edit Group: Use the pencil icon next to the chat group name to modify details or add/remove members.
Deleting a Chat group
In the list of group chats, find the group you wish to delete.
Click on the group name or edit icon to open its settings page.
In the top-right corner of the group settings page, click on the the Three Dots icon then Delete button highlighted in red.
A confirmation pop-up will appear, asking you to confirm the action. Click Delete to proceed with deleting the group or cancel to cancel the deletion action
Frequently Asked Questions
Can I restore a deleted chat group?
Can I restore a deleted chat group?
Once a chat group is deleted, it cannot be restored. Ensure you review the group’s content and purpose before confirming deletion.
Can I assign more than one admin to a chat group?
Can I assign more than one admin to a chat group?
Yes, you can assign multiple admins to a chat group for shared management responsibilities.
Can I add non-attendees (e.g., external team members) to a chat group?
Can I add non-attendees (e.g., external team members) to a chat group?
Currently, only attendees or users listed in your event’s registration or user database can be added to chat groups. Ensure that the person is listed as a user before adding them.
Can I create multiple chat groups for the same event?
Can I create multiple chat groups for the same event?
Yes, you can create as many chat groups as needed to cater to different teams, attendee categories, or purposes within an event.
Is there a way to archive chat groups instead of deleting them?
Is there a way to archive chat groups instead of deleting them?
No, chat groups can only be active or deleted. Archiving is not currently an available feature.