Leveraging pre-set groups enhances communication in event chat groups, ensuring seamless updates, efficient coordination, and targeted messaging for all participants.
Accessing the Chat Groups Tab
Locate the Registration section in the sidebar, then click on the tab to expand the menu.
Open Chat Group Tab
From the expanded "Registration" menu locate the Chat Group tab.
By clicking on the tab "Chat Group", you will be redirected to the Chat Group page where you can start configuring your new Chat Group details.
Creating a New Chat Group
Click the "+ Create" Button
In the top-right corner of the Chat Groups panel, click the + Create button to begin setting up a new group.
Configure the New Chat Group
Enter Group Name (Mandatory):
Provide a name for the chat group (e.g., "Event Organizers," "VIP Guests").
Add Members(Optional):
Use the dropdown to select attendees or team members to add them to the group.
Assign Admins(Optional):
After adding members, use the Select Admins dropdown to designate one or more admins for the group. Only added members can be assigned as admins.
Save Your Group
Click Save: Once all fields are complete, click the Save button in the top-right corner to finalize your new chat group.
Cancel Changes: If you decide not to proceed, click Cancel to discard the setup.
Editing Chat Groups
Edit Group: Use the pencil icon next to the chat group name to modify details or add/remove members.
Deleting a Chat group.
Locate the Group:
In the list of group chats, find the group you wish to delete.
Click on the group name or edit icon to open its settings page.
Delete the Group
In the top-right corner of the group settings page, click on the Delete button highlighted in red.
Confirm Deletion:
A confirmation pop-up will appear, asking you to confirm the action. Click Delete to proceed with deleting the group or cancel to cancel the deletion action
Best Practices for Managing Chat Groups
Use Clear Names: Ensure the group name reflects its purpose for easier identification.
Designate Multiple Admins: This ensures smooth management in case the primary admin is unavailable.
Update Members Regularly: Keep the group members list current to ensure effective communication.
Frequently Asked Questions
Can I restore a deleted chat group?
Can I restore a deleted chat group?
Once a chat group is deleted, it cannot be restored. Ensure you review the group’s content and purpose before confirming deletion.
Can I assign more than one admin to a chat group?
Can I assign more than one admin to a chat group?
Yes, you can assign multiple admins to a chat group for shared management responsibilities.
Can I add non-attendees (e.g., external team members) to a chat group?
Can I add non-attendees (e.g., external team members) to a chat group?
Currently, only attendees or users listed in your event’s registration or user database can be added to chat groups. Ensure that the person is listed as a user before adding them.
Can I create multiple chat groups for the same event?
Can I create multiple chat groups for the same event?
Yes, you can create as many chat groups as needed to cater to different teams, attendee categories, or purposes within an event.
Is there a way to archive chat groups instead of deleting them?
Is there a way to archive chat groups instead of deleting them?
No, chat groups can only be active or deleted. Archiving is not currently an available feature.