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Set Up and Manage Points of Contact for Your Event

Updated over a week ago

This article guides you through adding and managing Points of Contact in a few simple steps. Enhance event management with clear, accessible communication through well-configured Points of Contact.

Accessing the Point of Contact Tab

  • Locate the Registration section in the sidebar. Then click on the tab to expand the menu.

  • From the expanded Registration menu, locate the Points of Contact tab in the sidebar.

  • By clicking on the tab, you will be redirected to the Points of Contact page, where you can start configuring your new Points of Contact details.

Adding a New Point of Contact to an Event

That's a step-by-step guide to walk you through adding and configuring a new Point of Contact.

Step 1: Add a New Point of Contact

  1. Click on the "+ Add Contact" Button:
    In the Points of Contact section, locate and click the + Add Contact button in the top-right corner to open the configuration form.

  2. Start Configuring the Points of Contact Details:

    • The form will open with multiple sections requiring input. Mandatory fields are marked with a red asterisk (*).

Step 2: Configure Points of Contact Details

  1. Personal Information:

    • Profile Picture (Optional): Upload or set a profile picture for the Points of Contact.

    • First Name (Mandatory): Enter the first name of the Points of Contact.

    • Last Name (Mandatory): Enter the last name of the Points of Contact.

    • Contact No. (Mandatory): Input the phone number for the Points of Contact.

    • Email (Mandatory): Provide the Points of Contact's email address. This will serve as their primary contact method.

  2. Include attendees:

    • Use this field to link the Points of Contact with attendees if necessary. Start typing to search and select attendees to associate with this Point of Contact.

  3. Event Selection:

    • The Event is preselected and cannot be changed.

Step 3: Configure Credentials

  1. Username (Mandatory):

    • Assign a unique username for the Points of Contact.

  2. Password (Mandatory):

    • The system will auto-generate a strong password. You can reset it if necessary.

    • Ensure the password strength indicator shows that the password is strong.

  3. Generate QR Code (Optional):

    • Click the Generate QR Code button to create a unique QR code for the Points of Contact. This is useful for identification or access purposes during the event.

Step 4: Save or Cancel

  1. Save the Points of Contact:

    • Once all fields are configured, click the Save button at the top-right corner to finalize the addition of the Points of Contact.

  2. Cancel the Process:

    • If you wish to discard the changes, click the Cancel button instead.

Editing an Existing Contact

  1. Locate the Contact to Edit:

    • In the Points of Contact panel, find the contact you want to update.

  2. Click the Edit Icon:

    • Click the pencil icon under the Edit column next to the contact's name.

  3. Modify the Details:

    • Update any required fields such as name, contact number, email, or associated users.

    • You can also replace the existing photo if needed.

  4. Save Changes:

    • Click Save at the top-right corner to apply the updates.

Deleting a Point of Contact

  1. Access the Edit Screen:

    • Click the pencil icon next to the contact.

  2. Delete the Contact:

    • Select the Delete option in the edit screen or from the three-dot menu.

  3. Confirm Deletion:

    • Confirm the action to permanently remove the contact.

By following this guide, you can efficiently add and configure a Point of Contact for your event, ensuring smooth communication and management during your event.

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