SXSW London Event App FAQs

Yes, you’ll need to purchase a badge and create an account to access the app. Your badge gives you access to sessions at SXSW London.

Yes, creating an account allows you to personalize your schedule, receive updates, and access exclusive content.

The quick survey helps tailor your event experience by matching sessions and networking opportunities to your interests and goals, ensuring you get the most relevant recommendations.

Yes! You can choose to make your profile "Discoverable" so other attendees can find and connect with you, or set it to "Hidden" to keep your profile private. You can change this setting anytime.

Tap the QR code icon at the top right of the home page to view your personal QR code. Use the “Scan Code” button to scan other attendees’ codes and quickly add them to your network.

Your QR code page displays your QR code along with your profile image, name, company, job title, and pass type.

The Account Setup helps you complete your profile in three steps: editing your profile details, sending a connection request, and adding sessions to your schedule.

Networking Roulette is a gamified feature that randomly matches you with attendees sharing similar interests. It’s designed to make networking fun and engaging.

You receive 5 spins per day, each showing a different attendee profile to connect with.

When your spins run out, the app will show the time remaining until new spins are available.

Event Tracks group sessions by categories (e.g., Conference, Music). Selecting a track shows all related sessions with speaker info, venue, time, and date details.

The Home Page centralizes all key features—live sessions, tracks, networking, notifications, and your QR code—to keep you informed and connected throughout the event.

Notifications provide real-time updates about connection requests, session changes or cancellations, reminders for scheduled sessions, and Networking Roulette activity alerts.

You can filter notifications by "All" or "Unread," and use the “Mark all as read” option to clear unread tags.

Required fields include First Name, Last Name, Job Title, Company, Field, Country, and State/City. Profile picture and bio are optional.

The Explore section lets you discover recommended sessions, venues, categories, and nearby places such as cafés and restaurants.

Deep Search allows you to filter your search results by categories like Sessions, Venues, Conference, Music, Screen, and Experiences for more precise results.

Yes! You can add any session to your personal schedule by clicking the schedule icon next to the session name in the search results or listings.

Recommended Sessions are personalized suggestions based on your interests and goals submitted during the app’s initial survey.

Tap on any venue’s name or image to be redirected to its details page, which includes the venue’s address and other useful information.

This section highlights nearby venues, cafés, restaurants, and hotspots, helping you explore must-see places during the event.

Click the arrow icon on the map’s bottom right corner and enable location access from your device’s settings to see nearby places pinned on the map.

You can view the place’s name, category, ratings, price range, open/closed status, images, phone number, operating hours, and a short description.

Tap the "Get Directions" button on a venue or place’s details page and choose to open Google Maps or Apple Maps for navigation based on the brand of your device.

Use the search icon at the top of the map to enter the name of the session or venue you want to find.

Yes! Use the “Switch Map” button to filter and display only venues or only sessions on the map.

Categories include Conference, Music, Arts & Experience, Screen, and other session types. Each category lists sessions relevant to that theme.

Tap the "Explore Schedule" button on the home page to access the full list of sessions organized by date, time, and track categories such as Conference, Music, Arts & Experience, and Screen.

The Event Schedule shows all available sessions for each day, while My Schedule displays the sessions you’ve personally added to your itinerary.

Yes, simply uncheck the tick box next to the session in the My Schedule tab to remove it.

You can filter sessions by time, venue, session status (upcoming, live, passed, canceled), pillar/category, conference track, and session format type.

Use the “Explore Attendees” button to browse the Attendee Directory, select profiles, and send connection requests to start networking.

Tap the "Network" icon in the bottom navigation bar to view your connections, incoming requests, and suggested attendees.

You can start a new chat by tapping the "+New Chat" button in the Messages section or by clicking the message icon next to any attendee in your My Network list.

Yes, use the search bar in the Messages section to find connections by name and initiate conversations easily.

No, you can only message attendees you are connected with.

The page includes session time, location, speakers, description, accessibility features, participating brands, and more.

Yes, tap the Share icon to send session details to others.

It allows you to write personal notes about a session, artists, speakers and venues which you can save, copy, share, or delete at any time.

All your notes are accessible in the Notes section found in the app’s menu.

It shows which badge holders or pass types have priority or secondary access to the session, like Platinum Pass or Conference Pass holders.

Yes, if you don’t have a pass, the Purchase Ticket button on the session page allows you to buy tickets.

Tap the Get Directions button on the session page to open navigation in Google Maps or Apple Maps based on your device.

You’ll see the venue name, address, and a map with a pin marking the location.

Yes, the session time section shows available dates, times, and screen numbers.

Go to the Menu page, find and tap the “Speakers Directory” section to view the full list of artists and speakers.

Yes, you can also access artists from the Home Page by clicking on the “Featured Artists & Speakers” section or via the details page of each Venue.

The profile includes their bio, photo, job title, company, industry, location, social media links, website, upcoming sessions, and an option to add personal notes.

Tap the star icon on their profile page to add them to your favorites list for easy access later.

This section suggests other speakers or artists related by category or topic, providing more options for sessions and networking.

Go to the Explore page, locate the Venues section, and click "Show All" to see the complete list.

The page includes venue name, address, description, images, rooms & stages, upcoming sessions, and a map for navigation.

Yes, the Venue Details page shows a list of sessions ordered by date and time, including session title, time, and location within the venue.

No, once the event starts, you cannot change certain fields such as profile name, job title, company, industry, and email.

You can adjust unit settings (Metric or Imperial) for directions and select the app theme (System Default, Light, or Dark).

Use the Review Event feature in the Menu to submit your experience and suggestions.

Tap on Report An Issue in the Menu to share any problems or concerns to help maintain a safe and respectful environment.

This feature is exclusive to attendees with lead-enabled Company Representative passes.

Tap the QR code icon on the Home Page, scan an attendee’s QR code, then choose to send a personal connection request or add them as a lead.

You can add the lead’s email, relevant notes, and assign a Lead Temperature status (Hot, Warm, Cold) to track engagement.

Yes, open the lead’s profile and select the option to remove them from your leads list.

Search or filter attendees in the directory, select a profile, click “Add Connection,” and choose “Add as Lead.” This sends a request awaiting approval.

Yes, click on the Pending status and select “Withdraw invitation” anytime before approval.

It categorizes leads based on interest level:

Use the Manage Leads button on the Home Page or access the Leads List via the Network or Menu sections.

Yes, in the Leads List section, click “+Add New Lead” and fill in the lead’s details manually.

The Excel report includes personal and professional details such as name, email, job title, company, industry, location, LinkedIn, and scan timestamps.

No, the Leads List is exclusive to Lead Representatives and not visible to regular attendees.

It shows information about your company, including industry, location, bio, social media links, and lists of leads and brand representatives.

Yes, once a lead is added, you can add, edit, or delete notes related to that lead for better tracking.