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Manage Invitation Emails & SMS

A step-by-step guide to creating template messages for reminders, notifications, and invitations via SMS or email.

Updated over a week ago

Accessing Email Templates

1. Log in to the Blink dashboard.

2. Navigate to the event you want to invite attendees to.

3. From the left sidebar of your application, click on Event Config.

4. Under the Event Config tab, go to Email Templates.

Email Templates Page

Upon arriving at the Email Templates page, you will see two communication options:

  • Emails: Send direct messages to attendees with saved email addresses.

SMS: Send messages to attendees with saved mobile numbers.


1. Emails

  • Click on Emails to access ready-made email messages tailored to common scenarios for communicating with your attendees.

  • To review or edit the structure of an email, click the Edit button in the upper-right corner of the page.

Editing Email Templates

  • From the Email Structure page, you can view the primary templates used in the pre-made emails.

  • Each template will display:

  1. Number of Emails: Shows how many emails include this template.

  2. Preview: View how the email will appear when sent.

  • To make changes, click Edit on any template. This will redirect you to the Email Structure Template editor.

  • Template Editor Features

    • The editor is divided into two sections:

      • Left Side: Where you edit the template.

      • Right Side: Live preview of your changes.

Background:

  • Click the pencil icon in the corner to change the background.

Upload or drag-and-drop a photo from your device. The new background will instantly display on the preview.

Email Salutation:

  • Use the rich text editor to customize a salutation.

  • Alternatively, select from ready-made options by clicking the + icon.

Credential Copy:

  • Add credentials using the + icon to select pre-made content, type new text with the rich text editor, or combine both.

Support Inquiry Section:

  • Edit the support section using the rich text editor.

Footer:

  • Add or remove social media links.

  • Include the user dashboard link or additional text using the rich text editor.

  • After reviewing your edited email structure, click on save on the upper right corner of the page.

Save your changes

  • Click on the Save button on the upper right side to save the changes you made.

Updates & Reminders Templates

  1. From the Updates & Reminders page, select whether you want to send an Email or SMS by clicking on the appropriate option.

  2. Choose the specific email or SMS you want to review or edit.

Editing Updates & Reminders

  • The editor is organized as follows:

    • Left Side: Configuration and editing options.

    • Right Side: Preview of your updates.

Configuration Section:

  • Toggle the button to enable or disable sending this email.

  • From the Email Structure, select the template you created earlier.

Email Title and Subject:

  • Enter the email title for internal reference.

  • Add the email subject, which will appear to the attendee.

Email Body:

  • Use the rich text editor to craft the body of the email.

Button Configuration:

  • Change the button text (e.g., "Go to Dashboard").

  • Send a test email to review its appearance.

  • Once finished, click Save in the top-right corner.

You will be redirected to the Reminders Page, and a success message will confirm your changes.

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