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Creating New Email Template

Updated over 2 weeks ago

Creating a new email template in the Blink Management Dashboard lets you design and customize the messages your attendees or users receive. Let’s begin right from the main dashboard screen.

In this article, we will go through the details for configuring all the email templates you may need to share updates, news, confirmation, etc. with your attendees.

Follow these simple steps, and you will have a library of templates that make your work more efficient and save you and your team time.

Now you have your event configured already, and it's time to set up email templates by following these simple steps.

Step One: Navigate to Messaging Config

From the left sidebar menu:

  1. Click on Event Config to expand its options.

  2. Select Messaging Config. This is where all your email templates are managed.

  3. Choose Email Template

You’ll now see the Email Templates page listing all available templates.

(Now that we’re inside the right section, let’s move on to how you can add a new template.)

Step 2: Add a New Template

  1. On the top right corner of the screen, click the + New Template button.

  2. A new window will appear, allowing you to start creating your custom email layout.

This is where you can set your subject line, add content blocks, and personalize the message tone to match your event’s communication style.

Next, we’ll go through what each field means and how to fill it effectively,h so your email looks polished and on-brand.

Step 3: Choose “Create from Scratch”

After clicking + New Template, you’ll see a list of pre-made templates along with one option labeled Create from Scratch.

If you want full control over your layout and content, select Create From Scratch.
This option lets you design your email exactly the way you want — from the greeting at the top to the footer details at the bottom.

→ Once you select this option, you’ll need to give your new template a name so it’s easy to identify later.

Step 4: Add Template Name

A small pop-up window titled Add Template Name will appear.

  1. Type your preferred name in the Template Name field for example, “Welcome Email” or “Event Reminder.”

  2. Click Save to confirm.

Naming your template clearly helps you and your team easily locate and reuse it later for future campaigns.

→ Now that your template is created, the next step is customizing its content and design.

Step 5: Start Building Your Email Content

Once you save the template name, you’ll be taken directly to the Email Editor.
This is where your email starts coming to life.

At the center of the screen, you’ll see a live preview of your email. On the right side, you’ll find the Content panel, which contains all the building blocks you can use to structure your message.

Step 6: Understand the Email Editor Layout

The editor is divided into three main areas:

  • Main canvas (center):
    This shows a real-time preview of how your email will look to recipients.

  • Content panel (right side):
    This includes elements such as Title, Paragraph, Image, Button, Divider, and more that you can add to your email.

  • Top action bar:
    From here, you can Save & Quit or cancel your changes at any time.

This layout allows you to build emails visually, without needing any technical or HTML knowledge.

Step 7: Add and Edit Content Blocks

Your email is made up of blocks. Each block serves a purpose and can be edited independently.

To add content:

  1. Choose a block type from the Content panel on the right (for example, Title, Paragraph, or Image).

  2. Drag and drop it into the email canvas.

To edit content:

  • Click directly on any block inside the email.

  • Update the text, image, or settings based on your message needs.

This flexible setup allows you to mix text, visuals, and calls-to-action in a way that feels clear and engaging.

→ With content in place, the next step is refining the structure and making sure the message flows well.

Step 8: Arrange and Adjust the Layout

Each section of your email sits inside a row.
You can:

  • Move rows up or down to adjust the flow.

  • Add spacing to make the email easier to read.

  • Use dividers to visually separate sections.

These small adjustments make a big difference in how professional and readable the final email feels.

→ Once your content and layout are ready, all that’s left is saving your work properly.

Step 9: Using Rows to Structure Your Email

Once you start adding content, you may want more control over how elements are arranged. This is where the Rows option comes in.

On the right-hand side of the editor, switch from Content to Rows.

Rows define the layout structure of your email. Think of them as containers that hold your content blocks (text, images, buttons, and more).

Step 10: Adjust Global Email Settings

Once your content and rows are in place, you can fine-tune the overall look of your email using Settings.

On the right-hand side of the editor, switch from Rows to Settings.
These options control the global appearance of the email, not individual blocks.

From here, you can quickly adjust:

  • Content width – how wide the email appears on screen

  • Content alignment – left or center

  • Background colors – for the email and content area

  • Default font – applied across the template

  • Link color – how links appear throughout the email

These settings help keep your email visually consistent, readable, and aligned with your event or brand style.

→ Once settings are reviewed, the template is ready to be saved and used.

Finally Save Your Template

When you’re happy with the design and content:

  1. Click Save & Quit from the top right corner.

  2. Your template will now be available in the Email Templates list and ready to be used in campaigns or automated messages.

Saving regularly is recommended, especially when working on longer or more detailed emails.

Delete an Email Template

From the email editor, click the (more options) menu in the top-right corner and select Delete Template to permanently remove the template.


Frequently Asked Questions

Can I edit an email template after creating it?

You can open any exciting template by clicking on it. The template page will open, where you can change the layout or settings at any time

How to change the template title after saving?

By clicking on the pencil icon beside the template's current title

Can I reuse the same template for different emails?

Yes. A single template can be reused across multiple emails and workflows.

What’s the difference between Content, Rows, and Settings?

  • Content controls what appears in the email (text, images, buttons).

  • Rows control how content is laid out.

  • Settings control the overall look and styling of the email.

Do email templates automatically adapt to mobile screens?

Yes. Templates are responsive by default and adjust to different screen sizes. And you can have mobile preview and desktop preview by switching between the icons shown in the screen

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