Accessing the Sending Updates Tab
Log in to your account and navigate to the event.
Find the Content tab on the left sidebar.
Click on it to expand the menu.
Select Send Updates from the expanded menu.
Click on “+ Create New” button in the top right corner.
A new page with title create update will appear to configure details for your update.
When (Mandatory): Choose when to send the update from the dropdown list (Notify Now, Notify Later, Save for Later).
Tips:
You must choose at least one of the options available under Send As while configuring your update.
Notify Now Option for App Notification
Send As (Required): Tick on the square on the left of the App Notifications to configure this update for mobile users who are using the App.
Whom To Update
Audience (Required): Click on Select Audience button and a page with a list of your attendees will appear where you can choose to whom the update will be sent.
Select any attendee by ticking on the box next to the name.
Tick on Select All in the top left to send the update to all attendees.
Tick on Clear All in the top right if you want to remove the mark from all the attendees.
You can also filter the list by choosing from the options on the dropdown menu next to Select By in the top left.
Once done, click Save in the top right corner or cancel if you want to close at any time.
Notification Details:
Compose the Notification
Title (Required): Provide a concise and clear title for the notification.
Body (Required): Write the main message or update for the notification. Keep it short for better readability.
Preview the Notification
A preview will appear on the right-hand side to simulate how the notification will look on a mobile device.
Send, Schedule Or Save
Send Now: This button will be available in the top right corner if you have already chosen "Notify Now" on When section at the beginning.
Schedule: This button will be available in the top right corner if you have already chosen "Notify Later" on When section at the beginning.
Save: This button will be available in the top right corner if you have already chosen "Save For Later" on When section at the beginning.
You can click on Cancel if you want to exit at anytime
Notify Now Option as Broadcast
While the process follows the same steps as above, sending updates as a broadcast adds an option to include an attachment.
Keep in mind that attachments are only supported for broadcasts and email notifications.
Notify now Option as SMS
SMS Configuration
While the process follows the same steps as above, sending updates as SMS will require adding phone numbers of the attendees.
A warning or notification is shown to remind you that SMS can only be sent to attendees with valid phone numbers.
Notify now Option as Email
Email Notification Preview will be visible on the right side which refers to a mobile-friendly layout.
Send, Schedule Or Save
Send Now: This button will be available in the top right corner if you have already chosen "Notify Now" on When section at the beginning.
Schedule: This button will be available in the top right corner if you have already chosen "Notify Later" on When section at the beginning.
Time (Required): Specify the time to send the email.
Date (Required): Specify the date to send the email.
Timezone (Required): Choose from the list the timezone.
Save: This button will be available in the top right corner if you have already chosen "Save For Later" on When section at the beginning.
Timezone (Required): Choose from the list the timezone.
By following these steps, you can successfully configure and send updates for your attendees, ensuring smooth and perfect communication during your events.