Accessing the Sending Updates Tab
From the left sidebar of your application, Locate the Content tab
Click on the + icon or arrow next to "Content" to expand the menu.
Explore from the expanded "Content" menu to access the Send Updates tab.
You will see the + Create New button, where you can begin creating new notifications.
While setting up the notification, you will see multiple options when it comes to the sending time (Notify Now, Notify Later, Save for Later)
Explore the Notify Now options for App Notification
Setting Up Mobile Push Notifications
Steps to configure and send mobile push notifications using the "Send Updates" feature.
Steps to Configure and Send Push Notifications
Set Update Options
When (Mandatory)
Select "Notify Now" to send the notification immediately or schedule it for a later time.
Send As (Mandatory)
Check "App Notification" to ensure the notification is delivered as a push notification.
You may also choose additional options like Broadcast, SMS, or Email, depending on your needs.
Select the Audience
Click "Select Audience" and specify the recipients of the notification.
Ensure the target audience aligns with the notification content.
Save your selected audience group to proceed.
Compose the Notification
Title (Mandatory)
Provide a concise and clear title for the notification (e.g., event name, update title).
Body (Mandatory)
Write the main message or update for the notification. Keep it short for better readability.
Preview the Notification
A preview will appear on the right-hand side to simulate how the notification will look on a mobile device.
Send or Save
Send Now: Click this button to deliver the push notification immediately.
Save as Draft: Use this to review or edit the notification later.
Notify Now Option as Broadcast
While the process follows the same steps as above, sending updates as a broadcast adds an option to include an attachment.
Keep in mind that attachments are only supported for broadcasts and email notifications.
Notify now options as SMS
SMS Configuration
Requirements
Attendees must have phone numbers saved in their profiles.
A warning or notification is shown to remind you that SMS can only be sent to attendees with valid phone numbers.
Notify now options as Email
Sending SMS notifications includes configuring all the fields mentioned above.
Considering The Email Notification Preview shown in the screenshot highlights how email updates will appear to recipients. Here's a guide to understanding and configuring email notifications effectively
Mobile-Friendly Layout
The preview ensures the email is optimized for mobile display, ensuring proper readability and functionality.
Notify Later
Time Update Options Configuration page, where admins can schedule notifications for their audience. The key fields here help define when the notification will be sent and ensure it is delivered correctly.
The "When" field is mandatory, and admins must choose between "Notify Now" to send the update immediately or "Notify Later" to schedule it for a specific time. If "Notify Later" is selected, additional fields become mandatory: Time, Date, and Timezone. These fields ensure the notification is delivered at the exact desired moment.
Save For Later
This allows the configuration to be saved as a draft for future edits and submission. Unlike scheduling or immediate sending, this option does not require additional time, date, or timezone inputs, as the notification is not set for a specific delivery.