Accessing the Session Tab
Log in to your account and navigate to the event.
Find the Planning tab on the left sidebar.
Click on it to expand the menu.
Select Sessions from the expanded menu.
You will be in the sessions tab where you can start configuring your new session or update already existing ones.
For editing the already existing sessions click on the Pencil icon next to the session and choose Edit.
For deleting the already existing sessions, click on the Pencil icon next to the session and choose Delete.
Important Note💡
A venue must be created before a session can be created. To learn more about creating a new venue, please check this article.
New Session Configuration
You’ll start on the Session Details tab. Here are the fields you need to configure:
Session Title (Required): Enter the name of the session.
Session Subtitle (Optional): Provide additional information or a brief description of the session.
Session Category (Required): Select a category from the dropdown menu to classify the session.
Auto-Add Sessions to Schedules (Optional): Toggle this to automatically add the session to attendees' schedules.
Display Ticket Information (Optional): Enable this to display ticket details for ticketed events.
Date (Required): Specify the date of the session. Click the calendar icon to pick a date.
From & Till (Required): Enter the start and end times of the session. This ensures the session is scheduled correctly.
Attire (Optional): Mention any specific dress code for the session, if applicable.
Thumbnail (Optional): Upload a thumbnail image to visually represent the session.
Description (Optional): Use the rich text editor to provide a detailed description of the session.
Venue (Required): Select the venue where the session will take place.
Important Note
If the venue list is empty, ensure venues are configured in the Planning > Venues section beforehand.
Venue Section (When Adding a Session) Simplified
When you select a venue for a session, you’re choosing where the session will take place.
The venue card that appears shows the key details you need.
1. Venue Name & Capacity
Shows the venue name.
Shows the maximum number of attendees the venue can hold.
Helps you confirm you selected the correct space.
Example:
Capacity: 10,000
2. Venue Image
Displays a small image of the venue.
Useful when multiple venues have similar names or layouts.
3. Ticket Types Allowed in This Venue
Shows which ticket categories can enter this venue and their assigned limits.
Example:
General Tickets: 8,000
II: 2,000
This tells you:
Which ticket types can attend sessions in this venue
How the venue’s total capacity is split across ticket types
This becomes important when you set session access rules.
4. Edit Shortcut (Pencil Icon)
Click the pencil icon to instantly open the venue settings.
You can:
Edit venue capacity
Change the venue image
Add or modify ticket types
Update seating layouts
This saves time you don’t need to go back to the main Venue Management page.
Unique Session Limits Overview
When you unlink a session from a venue, the session gets its own independent capacity and ticket type rules.
This means:
Venue updates will not affect this session
You can set a custom total capacity
You can control which ticket types can join this session
You can set unique limits per ticket type
Perfect for workshops, VIP programs, restricted sessions, or anything that must differ from the venue’s default configuration.
Session Ticket Limit
This number represents the total number of attendees allowed in the session.
If linked → inherits venue capacity
If unlinked → you can set any capacity you want (e.g., 300 for a small talk, 50 for a meet-and-greet)
Example:
10,000 = maximum attendees allowed across all ticket types combined.
Ticket Types Section
This section controls which ticket types can access this session and how many seats each type can take.
For each ticket type you’ll see:
Type – the name (e.g., General, II, Gold, Student)
Limit – how many seats this type can fill
Created – how many reservations/tickets are already assigned
Public – whether this type is visible for attendees to book
The combined limits must equal the Session Ticket Limit.
Example:
General Tickets → 9,500
stand/gold → 500
Total = 10,000
Adding a Ticket Type to a Session
Click Add Ticket Type to attach a new ticket type to the session.
You can:
Select an existing ticket type
OR create an entirely new ticket type
Creating a New Ticket Type
When choosing Create New Ticket Type, you must define:
Type Name
This is what organizers and the system will recognize (e.g., "Gold", "Student", "Media").
Packages
Select which package(s) this ticket type belongs to.
Packages define what the ticket type includes (e.g., Standard, Gold).
Steps:
Enter a name
Select the related package(s)
Click Save
The new ticket type will now appear in the dropdown and can be added to any session.
Adjusting Ticket Type Limits
Once a ticket type is added:
You can update its Limit
Adjust its Public toggle
Ensure the total always matches the Session Ticket Limit
Example:
General → 9,500
stand/gold → 500
These numbers must always add up to 10,000.
Removing a Ticket Type
If a ticket type should not be allowed to attend this session:
Click the three-dot menu next to the ticket type
Select Remove Type
This immediately removes access for that group.
Relinking to Venue
If you want to restore the original venue rules:
Click Relink to Venue.
This will:
Reset the session’s capacity to match the venue
Restore the venue’s ticket type limits
Remove any session-specific changes
Use this when you made changes by mistake or no longer want a unique setup.
Adding Poll to the session
Polls (Optional)
Click + New Poll to create a poll for the session.
Add Title & Link for your Poll.
Polls allow you to engage attendees by gathering feedback, conducting live votes, or asking questions during the session.
After completing all mandatory fields, click the Save & Continue button at the top to proceed or finalize the session setup.
Capacity & Limitations
This section allows users to set specific limitations or manage the capacity of the session, there is a default template for this section where you can choose to unlink your edit and adjust from scratch.
Inheriting Venue Limits: Changes in venue limits will apply to this session, unlink to make it unique.
Venue Section: Click the Pencil icon to edit the venue details.
Venue Ticket Limit: Add the limit you need to set for your venue, if left empty this means that the venue capacity will be the max.
Ticket Types: Includes the following>
Type: Type of the ticket
Limit: The limit of the venue based on this ticket type.
Use the toggle button to enable using this ticket for public usage.
+Add Ticket Type Button: Click on this button to add more ticket types.
Once done, click Save to finish creating your session, or click Cancel at any time if you want to exit.
By configuring these additional fields, you can create a more engaging and informative session for your attendees. Optional fields like descriptions and polls can greatly enhance the session experience.