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Organizer App: Event Experiences Explore

Updated over 3 months ago

The Experiences section within the Blink Organizer App gives event teams real-time visibility and control over every session happening during the event. From live capacity tracking to personalized updates, this module allows organizers to navigate the agenda with ease, explore session-level insights, and manage attendee engagement all from one central interface.

Locating Experiences

From the Home Page scroll down to categories section to locate "Experiences"

  1. Tap the "Experiences" from category section.

  2. You’ll be taken to the Experiences Overview Screen, which summarizes

Explore Experiences Page

  • Total number of experiences

  • Live, Later, and Finished sessions

  • Key capacity and demand insights

Browse the Experience List

  1. Tap on the Experience List to view all sessions in detail.

  2. Each experience card displays:

    • Title and schedule

    • Experience category

    • Current capacity

    • Use filters to sort by session type (e.g., General, Conference, Music).

  3. Use the search bar to find a session by name.

Tap Into a Session to View Details

  1. Select any session to open the Session Details Screen.

  2. Here you’ll find:

    • Session title, schedule, and speakers/moderators

    • Attendee list with check-in status

    • Total capacity and availability

    • Demand label (e.g., Normal, High, Extremely High)

    • Venue and location details

Important Note

  • Swipe from the drag handle (the small horizontal bar at the top of the panel) to reveal more session details.

Monitor Capacity and Demand

  1. Scroll to the Statistics section.

  2. Tap on the Capacity Indicator to understand real-time room fill status.

  3. Tap on the Demand Indicator to gauge interest based on how many attendees added it to their calendar.

  4. View breakdowns such as:

  1. Empty (0%)
    No attendees have checked in yet. All spots are available.

  2. Still Room (1–33%)
    The session has plenty of space. Attendees can join without concern.

  3. Filling Up (34–66%)
    Attendance is increasing. Space is becoming limited.

  4. Almost Full (67–99%)
    Very few spots remain. Availability is extremely limited.

  5. Full (100%)
    The session has reached maximum capacity. No more attendees can be accommodated.

  • Normal Demand (Up to 100%)
    Interest is within the expected range. Seats should be available for attendees.

  • High Demand (100–200%)
    Interest is strong. The number of calendar adds may exceed the room’s capacity plan accordingly.

  • Extremely High Demand (Over 200%)
    The session is likely to be overbooked. Prepare backup seating or overflow support.

Session Details View (Expanded)

Once you swipe up from the drag handle on the session card, the Expanded Session Details View opens, providing in-depth information about the session.

Location

At the top, you’ll see the session venue or address with a map preview for quick reference.

Details Section

This section summarizes the session's objective and content. It includes a brief description with a “Read More” option to expand the full text.

Speakers

Displays all confirmed speakers for the session, including:

  • Profile photo

  • Full name

  • Title and organization

You can tap a speaker’s card to view more information about their background and participation.

Moderators

Located just below the speakers, this section lists the session moderators in the same format:

  • Profile photo

  • Name

  • Title and organization

This helps users quickly identify who is facilitating the session.

Access Experience Details

  • You can also tap on the three dots on the top right of the session screen in order to share the experience or mark the notification button. to get timely updates for this specific session.

  • You can also add notes by clicking +Notes or have quick access to session capacity.

Experiences Updates

The Experience Updates section allows organizers to communicate important session-related announcements and changes directly to attendees. Depending on access levels set in the Management Dashboard, organizer can either create, send, or only view updates or have no access at all.

Create a New Update

Organizers can create a custom update message by entering a title and description, with the option to save as a new template in the Experience Updates list.

  • On the Experience Updates screen, tap + New Update.

  • Fill in Update Details

    • Title (Required): Enter the subject of the update (e.g., “Limited Seats Left – Act Fast!”).

    • Description (Required): Add the body text of your update (e.g., “Only a few seats remain—secure yours now.”).

  • Save the Template

    • Tap Save to save the update as a template.

    • A confirmation message will appear: “Experience update saved successfully.”

  • Send the Update

    • Once saved, the update is added to the Experience Updates list.

    • You can now tap on it anytime to review or send it just like any other update.

You may also select from saved templates to speed up message creation.

With intuitive filters, detailed session views, and integrated communication tools, the Experiences module empowers organizers to act quickly and accurately. Whether monitoring capacity or broadcasting timely updates, this section ensures a seamless, informed experience for both organizer and attendees across every stage of the event.

To learn more about the different access levels for managing experience, check this link.


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