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Scanning Attendees

Updated over a week ago

Scanning Attendees

Organizers can scan attendees into sessions to quickly verify their attendance and update their status. Scanning can be accessed from both the Home Page and the Experience Page for easy attendee check-in.

Access the QR Scanner

  1. From the session screen, tap the “Scan” icon to launch the QR scanner.

  2. Hold the device over the attendee's QR code to scan.

  3. The system will detect if the QR belongs to a valid attendee for that session.

Scanning

The QR scanner allows organizers to scan attendee QR codes to check them into sessions while viewing real-time session capacity. Organizers can see the total capacity, current check-ins, and available seats.
Check-ins Per Badge count reflects only attendees who have checked in and does not decrease unless they are checked out.

Interpret the Scan Result

After scanning, the screen will update based on the attendee's session status:

Check-In Scenarios

  • Success (Green): Attendee successfully checked in.

  • Error (Already Checked In): The attendee was previously checked in.

Check-Out Scenarios

  • Success (Green): Attendee successfully checked out.

  • Error (Already Checked Out): The attendee was previously checked out or is not currently in session.

Session Conflicts

  • If the attendee is checked into another session, the system will notify the user and allow them to override or keep the current check-in.

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